I am quite reluctant to post here lately as it seems I am obliged to talk about the boob issue, at least until it's resolved! So here is an update.
The week after Christmas I received a letter in the post scheduling an ultrasound on my right breast for February 27th. That is 6 months and a week from the original referral date.
Today I received a letter telling me I had an appointment with a "consultant surgeon" in Port Laoise on Monday. This letter was a photocopy of the type that used to be done on ditto machines. The name and date were filled in by hand. It had been photocopied so many times, there was no margin and marks all over it. I suppose he saves the stationary for private patients. It has been photocopied for at least three years, as it has the old phone code, that was changed in 2005. Would you put your health in the hands of such professionalism?
The question is however if this is a duplicate appointment. Do they not know that they already sent me to Dublin and I have an ultrasound scheduled? Furthermore wasn't I supposed to be sent to Port Laoise for an ultrasound, not a surgery consultation? The ineptitude of the HSE just continues to astound me. I tried to ring and see what the hell was going on and thanks to ComReg's handy number converter I was able to get the proper number. I got an unprofessional bumbling answering machine saying they were available Mondays or Thursdays for a period of two hours and to ring back then. Fuck me.
Why do I pay for health insurance when I can't even use it unless I want to fork out hundreds of euro upfront, only to have some of it reimbursed later? I do want to fork out the money, but unfortunately I don't have it so here I am - a sitting duck. I much prefer the American way of doing things where the hospital settles directly with the insurance company and sends you a bill for the difference. They are also very good at letting you pay in installments if money is tight.
So where do I go from here? I suppose I will call these people on Thursday during the specified hours and see what is going on. Will explain the situation, see if I can get ultrasound moved up here in the Midlands and if not, just stick with the date in Dublin. I do not want to go to this appointment only to have the same thing happen and take up another womans spot. God know how long she has been waiting.
So there you go. Nothing new really, just more incompetence within the HSE. Nothing new there I suppose.
*bites keyboard in half and nuts hole in wall with head*
Keep us posted.
Posted by: Green Ink | January 22, 2008 at 01:06 PM
Ive been following your (non) progress for a while. Ive been through all these procedures (and more) in the last few months and Id be glad to give you any advice that I can. Im reluctant to post my email address here is there any other way of contacting you?
Posted by: sharon | January 22, 2008 at 10:00 PM
Was wondering if all was okay when you went quiet there for a while....all angry again for you....the ineptitude is startling....
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Aaargh!!!..Just when you think they couldn't get any worse.
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Save your life
Hop on a plane and come over.
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